Terms & Conditions

Cancellation & Refund Policy

• Free Cancellation up to 45 days before the departure date. (Booking amount is non-refundable)
• 44 Days to 30 days of Departure date. 10% of the total Trip cost along with the booking amount will be charged as a cancellation fee.
• 29 Days to 20 Days of Departure date. 25% of the total trip cost along with the booking amount will be charged as a cancellation fee.
• 19 Days to 10 Days of Departure date. 50% of the total trip cost along with the booking amount will be charged as a cancellation fee.
• 10 Days to 6 Days of Departure date. 75% of the total trip cost will be charged as a cancellation fee.
• 6 Days to Trip Departure date. 100% of the total trip cost will be charged as a cancellation fee.
• No Show. No refund.

Unforeseen Circumstances

• In case of government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances, we work out the best possible alternate plans or trips/treks. At times even if certain activities are canceled, the organization provides the best alternative but no refunds would be provided.
• If a trip/trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.), Trekker Monkey will issue a refund in the form of TM Cash and if possible will provide an alternative as well. The amount can be redeemed for the same or another trip/trek in the next 365 days from the departure date.
• If a trek/trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). No refund would be provided.
• Any extra expense incurred due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.), will be borne by the customer. The company will not be liable.